Last Updated: 10/19/2020
Who we are
EcoElsa LLC is a limited liability corporation providing services in the field of environmental education. To learn more our website address is: https://ecoelsa.com.
What personal data we collect and why we collect it
What Data We Collect
When you comment or contact us on forms our site collects data like name, phone number, email, state, birth date, and other relevant information. We only ask for information pertaining to your finances when doing transactions on our website. We DO NOT ask for, collect, or recommend you share case sensitive information on our site unless it is financial information used in the process to complete your purchase of a product or service.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Information provided in contact forms is to be used supplying visitors with requested information as well as answering further questions. This includes name and email address as well as may include a phone number, state, birth date, and other relevant information. Spam will removed and deleted permanently while legitimate inquiries will be kept indefinitely to allow for future contact.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
– Send you important account/order/service information.
– Respond to your queries, refund requests, or complaints.
– Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
– Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
– Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
– Product pages visited and content viewed while your session is active.
– Your comments and product reviews if you choose to leave them on our website.
– Account email/password to allow you to access your account, if you have one.
– If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
- Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
EcoElsa llc collects your personal data for the requirements of carrying out our contractual obligations as well as information about how and when you use our services, and we retain this data in active databases, so long as you use our services. EcoElsa llc in no way undertakes to store data, other then comments, indefinitely.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes. To contact us with questions or remove your contact information from our databases go to the EcoElsa Contact Form with “remove contact info” as the heading and your request or question below and we will get back to you as soon as possible.
Where we send your data
Visitor comments and contact forms may be checked through an automated spam detection service as well as analyzed using a third party analytics plugin on our website. Otherwise all data is kept in our database and is not shared with other groups unless you are using a third party application that also has access to some of this data. An example of this would be using paypal to purchase something from our website.
How we protect your data
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, but we cannot guarantee its absolute security
What data breach procedures we have in place
We have different layers of security to help prevent data breaches. In the event of attempted data breaches our security provider notifies us and we make changes to further protect our site. If your data was ever to be compromised we would work with our security provider to 1) identify whose data had been accessed and notify them immediately; and 2) work to further protect the site and prevent future breaches.
What third parties we receive data from
Compliance with the Laws
To contact us with questions or remove your contact information from our databases go to the EcoElsa Contact Form with “remove contact info” as the heading followed by whose info you would like removed.